Return & Refund Policy


Return & Refund Policy

Return & Refund Policy

  1. NO RETURNS
  2. ONLY REPLACEMENTS in case there is any defect in the product received & is different from the one ordered, the customer has to send the video proof of opening the parcel packet and showing the defect clearly in the video within 6 hours of receiving the parcel from Courier Company. (Edited videos will be rejected and replacement will not be given). Customer should inform us via E-MAIL only. When replacement is approved from our side then customer has to send the parcel properly packed to our office address and the shipping charges has to be paid by the customer only. (Off Address : Plus Creations Pvt Ltd. Plot No 1304, HSIIDC, Indl Estate , Rai, Sonepat, Haryana 131029. India. Mob No 7206665500)
  3. NO RETURNS AND NO REPLACEMENTS in case customer do not like the product. So first understand your requirement, than see the Product's utility ,Specification, Sizes, colour, Description .... & then ORDER. Even than If any doubt before ordering. CALL Mob No : 7206665500 ( Mon to Sat  between 9.30 am to 6 pm only. (NOT ON HOLIDAYS)
  4. NO Refunds In Customization.
  5. Customisation is accepted. Mail is sufficient proof for acceptance in finalization of your product. Only after your acceptance we will proceed for customization .So check & approve at email-id :exports@pluscreations.org
  6. In case of non availability of the product on order placed by the customer, then we are liable to give full refund to the customer within 15 days.